Terms & Conditions ez4club

1. Introduction

These Terms and Conditions ("Terms") form a legally binding agreement between you ("User") and ez4club ("Company", "we", "platform"). This document governs access to and use of all services provided by ez4club, including but not limited to online slot games, live casino, sports betting and instant games.

ez4club operates under international licensing and provides online gambling services to eligible users in Malaysia. The platform is designed specifically to meet the needs and preferences of Malaysian players, with local language support and payment methods commonly used in this country.

We encourage all users to read this document carefully. If you need further clarification on any provision in these Terms, our customer service team is available via live chat or email 24 hours a day, 7 days a week.

2. User Eligibility

Use of the ez4club platform is subject to the following eligibility requirements:

• You must be at least 21 years old on the date of registration and throughout your use of the platform.
• You must be an individual with full legal capacity to enter into a binding agreement under the laws applicable in your place of residence.
• Use of this platform must not violate any laws or regulations applicable in your area of residence. It is the user's responsibility to ensure that online gambling is permitted under their local laws.
• You are not currently enrolled in a self-exclusion programme or subject to any gambling prohibition imposed by any relevant authority.
• You are registering in your own name and not on behalf of a third party.

3. Account Registration

3.1 Registration Information

During registration, users are required to provide accurate, complete and current information including their full name as per their identification document (MyKad or passport), an active mobile phone number, a valid email address and their true date of birth.

3.2 One Account Per User

Each individual is only allowed ONE account on the ez4club platform. Holding multiple accounts under the same individual, whether using different names, email addresses, phone numbers or payment methods, is a serious violation of these Terms. ez4club uses advanced detection technology to identify duplicate registration attempts.

3.3 Identity Verification

ez4club reserves the right to request identity verification at any time, particularly before processing withdrawals above certain amounts. Documents that may be required include a copy of your identification card (MyKad), proof of current address and documents related to your payment method.

3.4 Password Security

Users are fully responsible for the security of their login credentials. It is advised to use a strong and unique password and not to disclose it to anyone. ez4club will not be held responsible for any losses arising from unauthorised access caused by the user's own negligence.

4. Deposits and Withdrawals

4.1 Payment Methods

ez4club accepts deposits and withdrawals via the following methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost and cryptocurrencies including USDT, BTC and ETH.

4.2 Minimum Limits

The minimum deposit per transaction is RM50. The minimum withdrawal per transaction is RM100. These limits apply to all available payment methods.

4.3 Processing Time

Withdrawals will be processed within 15 minutes to 2 hours after the request is approved. ez4club is not responsible for any delays caused by payment service providers or technical issues beyond our control.

4.4 Withdrawal Conditions

All wagering requirements related to bonuses must be fully met before a withdrawal is permitted. ez4club reserves the right to request additional document verification before approving a withdrawal for fraud prevention and compliance purposes.

5. Bonuses and Promotions

5.1 Welcome Bonus

New ez4club members are eligible for a first deposit bonus of 200% up to a maximum of RM500. This bonus is subject to a wagering requirement of 20 times the bonus amount received before a withdrawal is permitted.

Calculation example: Deposit RM100 → Bonus RM200 → Balance RM300 → Wagering requirement RM200 × 20 = RM4,000. Deposit RM600 → Bonus RM500 (maximum cap) → Balance RM1,100 → Wagering requirement RM500 × 20 = RM10,000.

5.2 Other Promotions

ez4club offers various promotions from time to time including weekly cashback through the VIP programme, birthday promotions, referral promotions and crypto deposit promotions. Each promotion has its own conditions which will be stated specifically when the promotion is launched.

5.3 VIP Programme

The ez4club VIP programme has four tiers: Bronze (weekly cashback up to 0.4%), Silver (up to 0.8%), Gold (up to 1.1%) and Platinum (up to 1.5%). Tier advancement depends on gaming activity and member loyalty. ez4club reserves the right to modify the VIP programme structure at any time with appropriate notice.

5.4 Bonus Abuse

Any attempt to abuse bonuses, including opening multiple accounts to claim bonuses repeatedly or using betting strategies deemed improper, will result in the cancellation of the bonus and the account in question may be closed. ez4club reserves the right to determine what constitutes bonus abuse at our sole discretion.

6. Game Rules

All games available at ez4club, including slots, live casino, sports betting, and instant games, have individual rules set by their respective game providers. Users are responsible for understanding the rules of each game before playing.

• The outcome of all games is final and cannot be disputed, unless a proven technical error has occurred.
• In the event of a technical disruption during an active game, ez4club reserves the right to void or refund the relevant bet in accordance with the game provider's policy.
• The minimum and maximum bet values for each game are as displayed on the platform and may vary depending on the game and the user's VIP level.
• ez4club is not responsible for any losses resulting from a user's misunderstanding of the game rules.

7. Prohibited Activities

The following activities are strictly prohibited on the ez4club platform:

• Use of automated software, bots, or any technological tools designed to gain an unfair advantage in games.
• Opening multiple accounts under the same or different identities.
• Sharing your account with another person or allowing others to use your account.
• Any form of fraud, game manipulation, or attempts to exploit bugs or system vulnerabilities.
• Money laundering or using funds obtained illegally to make deposits.
• Threats, abuse, or inappropriate behaviour directed at staff or other users.
• Using an account for commercial or business purposes without written authorisation from ez4club.

8. Account Suspension and Termination

8.1 Termination by User

Users may close their account at any time by contacting the ez4club customer service team via live chat or email. Account closure requests will be processed once all balances have been transferred and there are no outstanding active bets.

8.2 Termination by ez4club

ez4club reserves the right to suspend or terminate any user account at any time, with or without prior notice, under the following circumstances: violation of these Terms, suspected fraudulent behaviour, instructions from relevant authorities, or for security and compliance reasons.

8.3 Self-Exclusion

Users who wish to manage their gambling habits may apply for voluntary self-exclusion. Contact our support team for more information on this option. ez4club fully supports responsible gambling initiatives and will honour self-exclusion requests promptly.

9. Privacy and Data Protection

ez4club values user privacy and is committed to protecting personal information collected during the registration process and use of the platform. The collection, processing, and storage of users' personal data is subject to the ez4club Privacy Policy, which forms part of these Terms.

By using this platform, you agree that ez4club may collect and process your personal data for the purposes of identity verification, transaction processing, fraud prevention, regulatory compliance, and service improvement. Your personal information will not be sold or shared with third parties for marketing purposes without your consent, except as required by law.

For more information on how we handle your personal data, please refer to the ez4club Privacy Policy.

10. Limitation of Liability

ez4club provides the online gambling platform "as is" without any express or implied warranties. The company will not be liable for:

• Any financial losses incurred through use of the platform, including losses from gambling activity itself.
• Service disruptions caused by factors beyond our control, including internet issues, third-party server outages, or natural disasters.
• Indirect, incidental, or consequential losses arising from the use of or inability to use the platform.
• Acts or omissions of third-party service providers, including payment providers and game providers.

ez4club's total liability to any user claim will not exceed the total amount deposited by the user in the 30 days preceding the relevant claim.

11. Amendment of Terms

ez4club reserves the right to amend, update, or modify these Terms at any time without prior notice. Amendments will take effect immediately upon publication on the website. It is the user's responsibility to review these Terms periodically to ensure they remain informed of the latest applicable rules.

Continued use of the ez4club platform after any amendment to these Terms constitutes your acceptance of those amendments. If you do not agree with the changes made, you should stop using the platform and close your account.

12. Governing Law and Dispute Resolution

These Terms are governed by and interpreted in accordance with the laws of the jurisdiction in which ez4club holds its operating licence. Any dispute arising from or in connection with these Terms shall first be resolved through negotiation between the parties involved.

Users with complaints relating to ez4club's services are encouraged to contact our customer service team first. We are committed to resolving any disputes fairly and transparently within a reasonable timeframe.

If resolution through negotiation is unsuccessful, the dispute may be referred to a recognised arbitration body under ez4club's operating licence for a final resolution.